Here you’ll find information about our home to school bus routes and our transport service app, using innovative StudentSafe technology.
Dear Parents and Guardians,
Welcome to the Warminster School transport site for Home to School transport exclusively for pupils at Warminster School.
We are delighted to have partnered with StudentSafe to deliver a technology-led transport management solution to our parents and pupils, with increased safeguarding as our number one priority whilst also encouraging more parents to use the service to help reduce emissions on the School Run.
This website allows you to view the bus routes, stops and timetables before placing your booking on the StudentSafe Parent App.
There is an FAQ’s section below but if you have any questions about the new service please contact our transport team at [email protected] for a fast response.
As routes are filling quickly, if you are unable to place a booking due to the route being at capacity, please email [email protected] to be added to a waiting list.
Routes and Timetables
Here you will find the Routes, Stops and times for the Warminster School Home to School bus Service
Frequently Asked Questions
Welcome to our FAQ section! Here, you’ll find a compilation of frequently asked questions regarding our services.
If you can’t find the answer you’re looking for or need further assistance, don’t hesitate to contact a member of the StudentSafe team by emailing [email protected] or calling at 0333 336 1036.
Our customer service team is available Monday to Friday between 9am and 5pm to assist you with non-urgent enquiries.
How do I register?
To register, simply click on the “register” button located in the bottom left corner of the parent app. You’ll need to provide your email address, which must match the one you’ve registered with the School for security reasons. The system will then send a One Time Passcode (OTP) to your registered mobile number for verification. Once entered, you’ll be prompted to set up your password.
My email will not work when registering?
If your email address doesn’t match the one registered with the School, please contact the school to update your details on the School’s system.
When registering my email, I didn’t receive a 6-digit code?
If you didn’t receive a code, it’s likely that your mobile number doesn’t match the records held by the School. please contact the school to update your details on the School’s system.
Where can I find the bus routes and timetables?
You can find detailed bus routes and timetables on this website. Explore each route to see bus stops and departure/arrival times.
What if I would like an additional stop?
Our service can be flexible and additional stops can be added if there’s enough demand and if they fit within the current routes. Feel free to contact us at [email protected] for assistance.
What if I need different stops/routes during the week to accommodate my child’s regular travel?
While split bookings aren’t available, we understand exceptional circumstances may arise. Please email us at [email protected] for assistance.
How will billing work?
The cost for a full time booking is published on the timetable and is dependent on route/stop. The school will invoice in arrears for use of the service. The price displayed includes a full time booking on the AM and PM service.
How do I book a regular place on the bus for my child?
Bookings can be made via the StudentSafe App where routes and timetable information can be viewed. The search facility provides the opportunity to search for the closest stops to your home address. Bookings are made for the year and are made on a first-come, first-served basis.
How do I book an occasional place on the bus for my child?
Bookings can be made for occasional ad hoc journeys via the StudentSafe App in the Ad Hoc Bookings Section. Simply follow the instructions on this page to make an ad-hoc booking.
How do I cancel / give notice for the bus service?
All bookings are termly and must be made in advance. If you wish to cancel partway through the term, you will still be charged for the remainder of that term.
What if I need to amend my travel arrangements before the start of term?
Please email us at [email protected], and we’ll assist you.
What if I need to amend my travel arrangements after the start of term?
Please email us at [email protected], and we’ll assist you.
What to do if the school bus is running late?
Wait at your stop for 10 minutes after the scheduled pick-up time.
Check the StudentSafe parent app for bus tracking and updates.
If the bus hasn’t arrived, contact the StudentSafe control centre at 020 7870 2258.
What if my child misses the bus?
While we recommend being at the stop at least 5 minutes early, our buses should not depart before their allocated time.
If your child misses the bus, you’ll need to arrange their journey to School and please notify us at [email protected], and we’ll assist you.
Getting in Touch
If you’re looking for or need further assistance, don’t hesitate to contact a member of the StudentSafe team by emailing [email protected] or calling at 0333 336 1036.
Our customer service team is available Monday to Friday between 9am and 5pm to assist you with non-urgent enquiries.
Download The App
The StudentSafe Parent App is available from both the Google Play and the Apple App Store.
Terms and Conditions
Bookings:
Once a pupil is registered on the bus service, using the StudentSafe App or the School Booking Form they will automatically be registered each year until notice is given.
Parents/guardians accept that bookings are for the entire school year.
Journeys booked but not taken are non-refundable. Any journey cancelled, ad hoc, via the App, will not reduce the amount charged. Cancellations must be made in line with the cancellation policy set out below.
The School offers bus service bookings on a first come first served basis. Although the School will do its utmost to accommodate all requests for use of the service, the School has no obligation to increase capacity on any route.
Amendments / Cancellations
Any amendments to a pupils’ journeys should be made directly via the Parent App.
Parents/guardians wishing to withdraw their children from the service entirely must provide a full term’s notice, by email to [email protected] and copied to [email protected] or forfeit the full term’s charges in lieu.
Use of the Service
There is no member of staff onboard the buses to police behaviour. All pupils have a right to feel safe and secure whilst travelling on our bus service. To this end, pupils are considered to be subject to normal School Rules from the moment of their arrival at the bus collection point in the morning until their return to that point at the end of the day.
Pupils must ensure they travel on the route for which they are registered
Parents/guardians are asked to remind their children that when travelling on the school buses they remain bound by the School’s Behaviour Policy
Parents/guardians are asked to remind their children that they must abide by the School bus travel Code of Conduct.
Changes to Use of the service
Any changes to a pupil’s use of the School Bus Service (for example: frequency, route, home pick-up stop) must be made via the StudentSafe App.
The School reserves the right to make route alterations after publication but will provide notice of any such action.
Charges
The cost for a full time booking is published on the timetable and is dependent on route/stop. The school will invoice in arrears for use of the service. The price displayed includes a full time booking on the AM and PM service.
Contact Details
If you have an urgent query about your child’s bus route during service, then please contact the StudentSafe control centre on [email protected] or 0333 336 1036. This number is staffed in term time hours from 07:00 in the morning to cover travel into school. It is also covered until 18:00 during the school to home run.
Lost Property
Should a pupil leave any item on a school bus then parents should contact StudentSafe either via email: [email protected] or by phone: 0333 336 1036 to report the loss providing the bus route and a description of the item(s).
StudentSafe will contact the appropriate bus company to find out if the item has been found. Pupils can then pick up the item on the next run.
Pick up by Parents at Home Stops
Younger children are often met by a parent/carer at the home stop drop-off. In such cases, should a parent not be at the stop when the bus arrives the bus will wait a few minutes and the driver will then contact StudentSafe. The bus driver will continue to do the other drop-offs and bring the child back to School. StudentSafe will inform the School and the parents will be informed. The parent will then need to collect the child from School.
Pupil Code of Conduct
Pupils must:
- Be ready to board at the allotted time standing at the bus stop. If late, the bus will be unable to wait
- Travel on their designated bus only
- Be polite and respectful to the driver and all other passengers at all times
- Follow any instruction from the driver without question – it is for their safety and the safety of others
- Stay in their seats with seat belts fastened
- Look after their belongings and keep them in a safe place
- Take litter off the bus
- If they see someone behave badly on the bus, inform the school or their parents. The driver’s role is to drive the bus safely and not to be responsible for dealing with any poor behaviour unless it affects safety
- Make sure any necessary medication is taken before leaving home or school
Pupils must not:
- Shout, use bad language or make signs out of the window
- Start arguments or engage in verbal bullying
- Engage in fighting or ‘play fighting’
- Distract the driver except in an emergency
- Eat or drink on the bus
- Take part in any other anti-social behaviour
- Leave any items on the bus
- Ask to be dropped off anywhere other than their agreed stop
Covid 19 Mitigation Management
The School together with StudentSafe are constantly reviewing and implementing Government guidelines associated with all aspects of School life, including the use of school buses.
Bus related guidance will be monitored and any changes or adjustments to the use of the bus service will be communicated to parents/pupils accordingly.
