StudentSafe

Stockport Grammar School

Here you’ll find information about our Home-to-School bus routes and our transport service app, using innovative StudentSafe technology.

Dear Parents and Guardians,

Welcome to the home-to-school transport website, exclusively for pupils at Stockport Gammar School.

We are delighted to have partnered with StudentSafe to deliver a technology-led transport management solution to our parents and pupils, with increased safeguarding as our number one priority whilst also encouraging more parents to use the service to help reduce emissions on the School Run.

This website allows you to view the bus routes, stops and timetables before placing your booking on the StudentSafe Parent App. Details about when the booking window will be opening for the Spring Term bookings shall be emailed to parents in due course.

There is an FAQ’s section below but if you have any questions about the new service please contact our transport team at [email protected] for a fast response.

Click on map to enlarge.

Routes and Timetables

Here you will find the routes, stops and times for the Stockport Grammar School home-to-school bus service

VIEW TIMETABLES

Frequently Asked Questions

Welcome to our FAQ section! Here, you’ll find a compilation of frequently asked questions regarding our services.

If you can’t find the answer you’re looking for or need further assistance, don’t hesitate to contact a member of the StudentSafe team by emailing [email protected] or calling at 0161 524 1412.

Our customer service team is available Monday to Friday between 9am and 5pm to assist you with non-urgent enquiries.

How do I register?
To register, simply download the StudentSafe App and follow the ‘How To’ guide that will be emailed to you. You’ll need to provide your email address, which must match the one you’ve registered with the School for security reasons. The system will then send a One Time Passcode (OTP) to your registered mobile number for verification. Once entered, you’ll be prompted to set up your password.

My email will not work when registering?
If your email address doesn’t match the one registered with the School, please contact [email protected] to update your details on the School’s system.

When registering my email, I didn’t receive a 6-digit code?
If you didn’t receive a code, it’s likely that your mobile number doesn’t match the records held by the School. Please contact [email protected] to update your details.

Where can I find the bus routes and timetables?
You can find detailed bus routes and timetables on this website. Explore each route to see bus stops and departure/arrival times.

What if I would like an additional stop?
Our service can be flexible, and additional stops may be added where there is sufficient demand and they fit within existing routes.
To request a new stop, please complete our short form for review by StudentSafe. All requests are assessed at the next half term or end of term, whichever comes first.
If you have any questions or need help completing the form, feel free to contact us at [email protected].

What if I need different stops/routes during the week to accommodate my child’s regular travel?
While split bookings aren’t available, we understand exceptional circumstances may arise. Please email us at [email protected] for assistance.

How will billing work?

  • Payment for regular contract bookings is processed by StudentSafe at the time of booking to confirm your child’s seat for the term.
  • Payment must be made via debit/credit card on the parent app.
  • Payment for all ad-hoc bookings is made via the StudentSafe App. Except for the Late Bus which is billed in arrears by the school.

What are the booking options for my child on the Stockport Grammar Home-To-School service for this academic year?
Bookings must be made for a minimum of 5 AM journeys or 5 PM Journeys. Priority will be given to parents who book both AM and PM. 

How do I book my child(ren) on an ad-hoc journey?

Select ‘Make an ad-hoc booking’ from the menu options (top left) on the App, and follow the necessary steps. Further details can be found in the ‘How To’ guide you will have received.

Ad-Hoc bookings are per journey depending on their zone. Zones can be found in the timetable.

If I book my child on the bus but they do not travel, will I still be charged?
Yes, as the seat is reserved for your child, no other student can take that seat.

If I cancel my booking after half a term, will I get a refund?
No, billing is for the whole term to facilitate route planning and capacity prediction.

If I start my booking after half a term, will I be charged less?
No, billing is for the whole term. This allows us to plan the routes, stops and bus capacity. Please contact us directly in extenuating circumstances, which can be discussed on a case-by-case basis with the School.

How do I cancel / give notice for the bus service?
All bookings are termly and must be made in advance. If you wish to cancel partway through the term, you will still be charged for the remainder of that term.

What if I need to amend my travel arrangements before the start of term?
Please email us at [email protected], and we’ll assist you.

What if I need to amend my travel arrangements after the start of term?
Starting January, you’ll be asked to update your booking to reflect your child’s schedule for the upcoming term.

What to do if the school bus is running late?
Wait at your stop for 10 minutes after the scheduled pick-up time.
Check the StudentSafe parent app for bus tracking and updates.
If the bus hasn’t arrived, contact the StudentSafe control centre at 0161 524 1412.

What if my child misses the bus?
While we recommend being at the stop at least 5 minutes early, our buses should not depart before their allocated time.
If your child misses the bus, you’ll need to arrange their journey to School and please notify us at [email protected]

Fobs
Pupils will receive fobs for easy boarding and disembarking.
These provide live tracking for your child’s journey to and from school, to ensure accurate parent notifications are sent via the StudentSafe Parent app.
Lost fobs can be replaced for a charge of £5 at the School office. Parents will need to pay for a replacement via the School’s WisePay system and the pupil will then be issued a replacement

Getting in Touch

If you’re looking for or need further assistance, don’t hesitate to contact a member of the StudentSafe team by emailing [email protected] or calling at 0161 524 1412.

Our customer service team is available Monday to Friday between 9am and 5pm to assist you with non-urgent enquiries.

Download The App

The StudentSafe Parent App is available from both the Google Play and the Apple App Store.

Transport App Screenshot

Terms and Conditions

1. School Bus Bookings:
Bookings are only available for daily return journeys every day of the term starting from January 2026.
Parents/guardians must make bookings through the StudentSafe Parent app.
Bookings should be made ahead of each term, with sufficient notice provided.
Bookings are on a first-come, first-serve basis, and the school will try to accommodate all requests.
Journeys booked but not taken are non-refundable.

2. Amendments / Cancellations:
Amendments to bookings (eg: frequency, route, pick up location, or drop off point) should be made by emailing [email protected].
Bookings are termly and non-refundable if cancelled partway through the term. Cancellations for the following term should be made before the end of the term prior.

Ad-Hoc Bookings booked and not taken are non-refundable.

3. Use of the Service:
Pupils can only travel on their registered route.
Pupils must adhere to the school’s Behaviour Policy and Pupil Code of Conduct.
Pupils are not allowed to invite friends on the bus for one-off occasions.

4. Changes to Service:
The school reserves the right to make route alterations after publication, with notice provided.

5. Payment & Charges:
Payment is for a seat on the bus for a journey.
Payment for a regular booking is handled by StudentSafe at the time of booking through the StudentSafe app, via debit/credit card.

Ad-Hoc bookings are per journey depending on their zone. Zones can be found in the timetable.

Spring Term Ad-hoc Journey Prices

  • Zone 3: £6.85 per journey

  • Zone 2: £5.85 per journey

  • Zone 1: £5.20 per journey

For the Summer 2026 Term, payment for all ad-hoc bookings is made via the StudentSafe App. Except for the Late Bus which is billed in arrears by the school.

6. Lost Property:
Parents should contact StudentSafe to report lost items, providing the coach route and a description of the item(s) via emailing [email protected]  or by phone 0161 524 1412
StudentSafe will contact the bus company to retrieve lost items.
Pupils can then collect the item on their next journey.

7. Pupil Code of Conduct:
Pupils must follow specific rules regarding behaviour, boarding times, interacting with the driver, keeping the bus clean, and reporting misbehaviour.

Pupils must:
Be ready to board at the allotted time. If late, the bus will be unable to wait.
Travel on their registered bus only.
Be polite and respectful to the driver and all other passengers at all times.
Follow any instruction from the driver without question – it is for their safety and the safety of others.
Stay in their seats with seat belts fastened.
Look after their belongings and keep them in a safe place.
Take litter off the bus.
If they see someone behave badly on the bus, report it to School or their parents.

Pupils must not:
Distract the driver, except in an emergency.
Leave any items on the bus.
Ask to be dropped off anywhere other than their agreed stop.
Cause damage to the vehicle. If they do, parents will have to pay for the damage.
Consume food and drink whilst on the vehicle.

8. Contact Details:
Urgent queries about bus routes should be directed to the StudentSafe control centre on 0161 524 1412. This number is managed from 06:30 to cover travel into school and until 19:00 to cover travel homeward bound.

If you require support during the summer holiday, please contact StudentSafe via your school’s dedicated email address on [email protected]