Here you’ll find information about our home to school bus routes and our transport service app, using innovative StudentSafe technology.
Dear Parents and Guardians,
We are delighted to introduce our collaboration with StudentSafe to provide minibus transportation for both our Prep and Senior School pupils, to and from St. Francis’ College.
Whether you require daily transport or ad-hoc support for your child, StudentSafe provides a convenient and flexible booking system. The service includes a user-friendly app for easy booking, real-time tracking of your child’s journey, app notifications, and customer support available from 7:00 am to 7:00 pm.
We believe this collaboration will be a fantastic addition to St. Francis’ College life and will provide you with added confidence that your child will be travelling safely to and from school.
To explore the current minibus routes, please click on the route image below. Every year we revise our routes to support our current families and welcome your suggestions for route revision at the end of each academic year.
Once you register, you will be able to book transportation and our Reception Team will then be in contact to arrange payment.
For further details, including a comprehensive FAQ section, please scroll to the bottom of this page. Should you have any questions or concerns, feel free to get in touch with us at any time.
Best Wishes,
Mr R. Di Rubbo
Head of Operations
Routes and Timetables
Here you’ll find the route, stops and times for St Francis’ College’s home-to-school bus service.
Frequently Asked Questions
Welcome to our FAQ section! Here, you’ll find a compilation of frequently asked questions regarding our services.
If you can’t find the answer you’re looking for or need further assistance, don’t hesitate to contact a member of the StudentSafe team by emailing [email protected] or calling at 01462 412870.
Our customer service team is available Monday to Friday between 9am and 5pm to assist you with non-urgent enquiries.
How do I register?
To register, simply click on the “register” button located in the bottom right corner of the Parent app home page. You’ll need to provide your email address, which must match the one you’ve registered with the School for security reasons. The system will then send a One Time Passcode (OTP) to your registered mobile number for verification. Once entered, you’ll be prompted to set up your password.
My email will not work when registering?
If your email address doesn’t match the one registered with the School, please contact [email protected] to update your details on the School’s system.
When registering my email, I didn’t receive a 6-digit code?
If you didn’t receive a code, it’s likely that your mobile number doesn’t match the records held by the School. Please contact [email protected] to update your details.
Where can I find the bus routes and timetables?
You can find detailed bus routes and timetables on this website. Explore each route to see bus stops and departure/arrival times.
What if I would like an additional stop?
Our service can be flexible and additional stops can be added if there’s enough demand and if they fit within the current routes. Feel free to contact us at [email protected] for assistance.
What if I need different stops/routes during the week to accommodate my child’s regular travel?
While split bookings aren’t available, we understand exceptional circumstances may arise. Please email us at [email protected] for assistance.
If I book my child on the bus but they do not travel, will I still be charged?
Yes, as the seat is reserved for your child, no other student can take that seat.
If I cancel my booking after half a term, will I get a refund?
No.
How will I be invoiced?
The School will invoice parents for the service.
What if I need to amend my travel arrangements before the start of term?
Please email us at [email protected], and we’ll assist you.
What to do if the school bus is running late?
Wait at your stop for 10 minutes after the scheduled pick-up time.
Check the StudentSafe parent app for bus tracking and updates.
If the bus hasn’t arrived, contact the StudentSafe control centre on 01462 412870.
What if my child misses the bus?
While we recommend being at the stop at least 5 minutes early, our buses should not depart before their allocated time.
If your child misses the bus, you’ll need to arrange their journey to School and please notify us at [email protected]
Getting in Touch
If you’re looking for or need further assistance, don’t hesitate to contact a member of the StudentSafe team by emailing [email protected] or calling 01462 412870
Our customer service team is available to assist with non-urgent matters, Monday to Friday between 9am and 4pm to assist you with non-urgent enquiries.
Urgent enquiries regarding live service issues can be made between 6.30am and 9am and 4pm and 7pm.
Download The App
The StudentSafe Parent App is available from the Google Play Store and the Apple App Store.
Terms and Conditions
1. School Bus Bookings:
Parents/Guardians must make bookings through the St Francis’ College parent app. Bookings are on a first-come, first-served basis, and the school will try to accommodate all requests.
Journeys booked but not taken are non-refundable.
2. Amendments / Cancellations:
Amendments to bookings (eg: frequency, route, pick up location, or drop off point) should be made by emailing [email protected]
Bookings are termly and non-refundable if cancelled partway through the term.
3. Use of the Service:
Pupils can only travel on their registered route.
Pupils must adhere to the school’s Behaviour Policy and Pupil Code of Conduct.
Pupils are not allowed to invite friends on the bus for one-off occasions.
4. Changes to Service:
The school reserves the right to make route alterations after publication, with notice provided.
5. Payment & Charges:
Please see below for the termly prices
| Zone | Single | Return | Ad Hoc |
| Zone 1 | £207.20 | £381.92 | £7.84 |
| Zone 2 | £278.88 | £517.44 | £15.68 |
| Zone 3 | £343.84 | £654.08 | |
| Zone 4 | £388.64 | £744.80 |
6. Lost Property:
Parents should contact StudentSafe to report lost items via email [email protected] or by phone 01462 412870
7. Pupil Code of Conduct:
Pupils must follow specific rules regarding behaviour, boarding times, interacting with the driver, keeping the bus clean, and reporting misbehaviour.
Pupils must:
Be ready to board at the allotted time. If late, the bus will be unable to wait.
Travel on their registered bus only.
Be polite and respectful to the driver and all other passengers at all times.
Follow any instruction from the driver without question – it is for their safety and the safety of others.
Stay in their seats with seat belts fastened.
Look after their belongings and keep them in a safe place.
Take litter off the bus.
If they see someone behave badly on the bus, inform the bus prefect.
Pupils must not:
Distract the driver, except in an emergency.
Leave any items on the bus.
Ask to be dropped off anywhere other than their agreed stop.
8. Contact Details:
Urgent queries about bus routes should be directed to the StudentSafe control centre on 01462 412870. This number is managed from 6.30am in the morning until 7.00pm to cover travel into school and the homeward journey.
